PatchCollection.com eGift Cards never expire and carry no fees.
eGift Cards are emailed immediately after purchase.
No returns and no refunds on eGift Cards.
Redeemable towards hundreds of patches store-wide at PatchCollection.com or locally at our Houston store.
PatchCollection.com eGift Cards can only be used to purchase eligible goods and services onPatchCollection.com as provided in theTerms and Conditions.
Bonus Cards: Bonus eCards are emailed 1 week from your original eGift Card purchase date.
How will I receive my Patch eCard?
Your bonus eCard will be emailed to the registered email entered at checkout. If an email has not been received please double check your spam folder or simply contact us. Bonus eGift Cards will be emailed a week from the original purchase.
Can eCards be reloaded?
Unfortunately, you can't reload your eCards. A new card will have to be purchased.
Can a eCards be used more than once?
Yes, provided there is still a balance remaining on the eCard.
How do customers check their balance?
Currently, the balance cannot be checked online, but you can check your balance by simply contacting us. If Apple Wallet is available, you may check your balance.
Can more than one eCards be used towards a purchase?
Yes, you can redeem another eCards during checkout.
Can I exchange my eCard for cash or return an eCard?
eCards are non-refundable. You may not redeem your eCard for cash.
Can a eCards be used to buy a eCards?
No, you can't use a eCards to buy another eCards.
Can an eCards be used to pay for shipping and taxes?
Yes, eCards are applied to the final order total which includes shipping and taxes.
Can I apply a discount to the purchase of a eCards?
It depends. Most discounts cannot be applied to Patch Plan eCards. The exception is a product specific discount where the offer is automatically discounted from the eCard.
My eCard was used without my permission, can i receive another eCard?
If an eCard has been used/stolen, we will not be able to issue a replacement.
I want to return and item purchased with my eCard, where do my funds go?
Funds will be available to the original form of payments. Any refunds should be loaded back to your eCard.