Return Policy
Return Period
- Standard Returns: Simple, 365 days from the delivery date.
- Within 30 Days: Receive a refund to your original payment method.
- After 30 Days: Receive store credit for the amount of the purchase.
- In-store purchases: No Cash Refunds. (Check issued after approval)
Non-Returnable Items
- Personalized Items
- Final Sale/Clearance Items
- Gift Cards
- Custom Orders
Exchanges
To exchange an item, return the original item and place a new order. We currently don’t offer direct exchanges.
International Returns
International Returns:
We accept international returns, however, we are unable to provide a return label. If there is an issue with your order, please contact our service team. Contact Us
European Union Orders
- Cooling-Off Period: For shipments to the European Union, you have 14 days from the delivery date to cancel or return your order without providing a reason. Items must be in their original, unused condition with tags and packaging.
Contact Support
For any order cancellations or changes, please call us directly during our business hours. Please allow 1 business day for email responses. Keep in mind that messages sent over the weekend may experience a slight delay in review.
